All your efforts will go in vain when you don’t monitor your field workforce using field service management software. The software offers incredible capabilities that make ad-hoc task allocation, attendance marking, and expense reimbursement a breeze.
You can generate detailed reports on employees’ task status and track their performance. Instead, you swiftly manage buddy punching with image-verified attendance marking. The benefits of utilizing a unified field force management software are immense. Dive deep to explore further!
7 Reasons to Use Field Service Management Software
Using a field service monitoring app, you can bring your scattered workforce closer to a platform, wherein you can allocate them tasks, track their working hours, and process their expense claims seamlessly.
-
Geofence Attendance Marking
Geofence attendance marking eradicates the chance for field employees to mark their attendance from any location they want. It lets managers create a radius or define virtual boundaries around specific locations such as client’s sites or office buildings. From that location only, employees mark their attendance.
Using it managers can ensure employees’ presence at the intended locations. Also, they get rid of time theft which is a common threat when executives mark their attendance and spend those working hours doing personal activities.
-
Ad-hoc Task Allocation
Seamless ad-hoc task allocation lets field managers delegate tasks to their employees based on their bandwidth, expertise, capacity, and availability. The feature provides real-time insight into employees’ whereabouts, tasks, and activities. That in turn, enables field managers to handle urgent task requirements single-handedly. Using it, you can adapt quickly to uncertain customer demands without disrupting ongoing workflow.
-
Automated Expense Reimbursement
Now, automate the way you reimburse your field technicians by leveraging automated expense reimbursement. It allows employees to submit their proofs of expense claims seamlessly on their mobile apps.
Managers receive notifications whenever each claim is generated. They assess the bill’s credibility with distance traveled reports and process reimbursement. Gaining visibility into how employees are spending helps field organizations restrict the unnecessary flow of their finances.
-
Live Work Status Monitoring
A field service software equipped with GPS tracking software offers live work status monitoring. The system smoothly tackles the issues involved in tracking employees with GPS technology. Using it, you can get updates on employees’ whereabouts, activities, and locations.
Additionally, there is a live chat or messaging functionality for workers and managers to stay in touch with each other. This sync between the team members helps in making timely decisions and facilitates smooth workflow.
-
Real-time Task Status Update
What if we tell you that you don’t have to always call your executives to get updates on their task status? Feeling less stressed, right? Well, real-time task status update is another gigantic functionality of field employee tracking software.
Field managers can seamlessly receive notifications when employees move from the locations where their tasks have been assigned. They can even visit the analytical dashboard to see each employee’s progress on their tasks. All these help you conclude employees’ finished, unfinished, and pending tasks.
-
Task-attendance Linking
Another crucial component you need to automate field operations is task-attendance linking. This feature lets your field employees unlock their tasks for the day only after reaching the client’s site.
Using this feature, you can ensure that employees are presented where they are supposed to be. Attendance-task linking is crucial in today’s age and time as it blocks the road of inaccurate attendance and task records of employees.
-
Employee Leave Management
Simplify the way your employees generate leave requests by using the employee leave management feature. Using it, you can enable your field employees to generate leave requests from their mobile apps conveniently.
They can seamlessly check their leave balance, select the day on which they want to take leave, specify the reasons, and send the leave requests. However, managers on the other side, receive notifications when leaves are applied, enabling them to assess and provide their approvals. All these have been done from a single and unified platform.
To Sum it Up!
Automated field operations are crucial if you want to churn out the most of your field workforce management. Gone are the days when businesses were handled in bundles of papers and overhyped spreadsheets. It’s the time you should welcome automation and embark on a journey to modify business processes.
You can get all the benefits of field service management software provided in the guide. It’s just necessary to employ the best solution that is right for your business. As per our experience in the industry, TrackoField is the best field employee monitoring software in the market. Using it you can seamlessly manage your fieldforce because it offers everything from geofenced attendance marking to effective leave management.
Here are other potential features that you will find in the software
- Image-verified attendance marking
- Dynamic route distance calculator
- Distance traveled reports
- Order placement on the go
- Bulk task allocation
- Shift shift-wise leave and attendance monitoring
- Automatic travel expense calculation
- Offline Tracking
And much more.
To try TrackoField for your field processes, you can sign up for a free trial.