A copier is an essential office equipment and particularly those companies that deal with many documents on a daily basis. Whether it is document printing, document scanning, or document copying, a good copier can go a long way into making work easier and more efficient. However, like any other machine, copiers are also not exempted from breaking down due to its normal wear and tear and that is why warranty is very important.
A study done by IDC MarketScape further reveals the fact that the cost of doing business is lowered by 20% more for companies that buy a comprehensive copier warranty as they incur fewer costs in repair and use their copiers for longer periods. When buying a copier, it is necessary to pay much attention to the warranty agreements since it protects you from paying for repairs or facing downtime.
At Copiers Online we know how useful it is to purchase a copier and have it within an ideal protection.
1. Types of Copier Warranties
When purchasing a copier, you will generally come across two types of warranties: prime warranty consisting of the manufacturer’s warranty, and a warranty that can be regarded as an extended one except for the differences in the programs’ goals, as well as the differences in the programs’ subjects. Now that you know the differences between these warranties it will be easier for you to make the final decision.
Manufacturer’s Warranty: This is the basic warranty given to buyers by the manufacturer which deals with problems that might be traced to material and workmanship for a specified duration of time which is normally between 90 days and one year. An automotive Manufacturer’s Warranty can be used to cover costs of the repairs as well as replacement parts, but it has a restrictive coverage.
Extended Warranty: This is a warranty that you can buy over and above the standard warranty which is provided by the manufacturer. While the standard warranties may give more limited coverage and may last a fixed number of years, the extended warranties will give enhanced coverage and will cover a longer period. They may range from free services such as the schedule for maintenance, technical support and warranty for any wear and tear.
The Copiers Online Advantage: At Copiers Online, we offer what is commonly referred to as manufacturer’s warranty as well as an extended warranty. These warranties provide a number of services to make sure that you do not get stuck with a non-functioning copier.
2. Coverage for Repairs and Parts
The most essential aspect of any warranty usually given to copiers is the aspect of repair and or replacement parts. Another important factor that you will realize as your copier ages is that a number of its components may be worn out and therefore require replacement. This can prove to be costly, especially when replacing the drum, rollers or the fuser if they are not under warranty.
Full vs. Partial Coverage: There are warranties that are capable of providing complete cover for units and fixes while others will only be able to only provide for particular fixing parts. Make sure you are certain concerning the type of coverage and just how long is going to be provided to you. For instance, certain guarantees may not cover items considered as consumables which include toner, ink, paper among others.
Labor Costs: Apart from the part, there should be an emphasis on whether the warrant comes with the technicians cost of fixing. Some of the things that a good warranty should cover are the parts and the labor so that you don’t need to spend on service calls.
The Copiers Online Advantage: Our extended warranties at Copiers Online are all inclusive of part and labor to ensure your copier stays in good working condition. Our warranties whenever possible are structured in a way they do not cover periods when your business operations would have to grind to a halt due to expensive repairs.
3. On-Site Service vs. Depot Repair
If your copier has a problem then it is crucial in helping the running of your business how soon it can be fixed. Also, some warranties allow a technician to visit your premises to carry out the repair of the copier while others require that you have to send the copier to a depot for repair.
On-Site Service: On-site service is generally the most desirable because it keeps your copier defective time down, and gets the unit repaired asap. This is especially so if a business organization has its copiers as its main working tools throughout the day.
Depot Repair: In depot repair, you would require to take your copier to an assigned repair shop, meaning you would have to make another arrangement for the damaged copier. Thus, although it may be beneficial for the provider in terms of TLCs, it leads to longer repair times and disruption of business for you.
The Copiers Online Advantage: Copiers Online service provisions extend as far as providing on-site repair for our clients especially to those who have enrolled in our warranty extension programs. With our certified technicians in place, you can be assured of fast service delivery thus passing your time on other productive activities.
4. Length of the Warranty
Duration of warranty is one of the important factors that should be considered. The basic manufacturer’s warranty may cover the product for 1 year while some warranties can cover the product for up to 5 years or more.
Short-Term vs. Long-Term Protection: Shorter warranty maybe disadvantageous in the sense that, once the warranty expires, one is likely to incur a lot of expense on the frequent repairs that the car will require. Always consider proportion the Dip cost against warranty duration to enable the determination to make in a bid to gain the maximal economies of scale.
Upgrades and Renewal Options: Yet some of the extended warranties include the provision for renewal or the ability to upgrade it to a better package. This in turn means that depending on the kind of copier you have or the kind of service coverage you want from your copier you will be able to extend or decrease your coverage as you wish due to flexibility in the charges.
The Copiers Online Advantage: The warranties that we are offering are long-term, but we also offer custom-made warranties that can fit your circumstances perfectly. You may require a warranty that lasts for just one year, or a few years down the line; whatever your requirement is, at Copiers Online we provide flexible warranty solutions for your business.
Conclusion
The purchase of a copier can be a laser for any enterprise management and therefore appropriate coverage with a warranty is most appropriate. Other areas that you should factor in before choosing your copier are the coverage of the warranty in terms of repairs and parts, on-site servitude, and length of the warranty so that your copier serves you for the longest time possible.
Choose the right thing in securing your copier investment and visit Copiers Online now!
