Protecting Your Customers’ Mattresses: Advice for Movers

Your moving company isn’t a “packing company.” We get that.

It’s hard enough moving a houseful of furniture, let alone having to do PR.

But in today’s digital age, the reality is that your moving company may very well have to deal with managing online reviews that help serve as a funnel for new business.

Going the extra mile can help ensure your customers are happy. Some home goods and wares are harder to move than others – so you should make sure you do it the right way.

Take mattresses, for example.

So, follow these suggestions to protect your customers’ mattresses from damage and leave happier customers in your wake.

Don’t Drag It

Make sure you and your crew never drag mattresses over the ground, even if the mattress is protected by a mattress bag.

Dragging over the floor, or worse, the ground outside, will likely rip the bag, which will allow moisture and dirt an avenue for ingress.

Mattresses are bulky, heavy, and awkward, and in many ways, large mattresses can be more difficult to move even than proper furniture.

Use two people if you must, and keep it off the ground.

Don’t Lean It

Moving a mattress singlehandedly is taxing and sometimes you need to take a break by leaning it against a wall or a door frame.

Except, you shouldn’t do this, especially not for a prolonged period of time.

You can let the mattress rest against a wall (if covered) for a moment or two, but not longer than that.

Meaning, don’t get it down the stairs and let it lean against the wall or in a hallway while you do the rest of the moving.

Get it where it needs to be (presumably, the truck) and then lay it down flat – bringing us to our next pointer.

When Storing It for Prolonged Periods of Time, Store It Flat

Leaning a mattress against a wall can be very bad for it as it can distort or stress the fill and damage the mattress, causing it to lose its shape.

So, when moving the mattress onto a truck or placing it somewhere else (such as in a storage unit) always make sure to lay it flat.

It should also be properly supported. If you lay it flat on top of something else, make sure there is no overhang that can stress the mattress.

Always Use a Mattress Bag (and Where You Can Get Bulk Mattress Bags)

Last but not least, and though this should be common sense, you should always use a protective mattress bag when moving a mattress.

Mattress bags protect the mattress from dust, dirt, and most importantly, moisture, which, once absorbed, will wreak havoc on the mattress.

Just don’t keep the mattress covered in storage with a plastic mattress protector that doesn’t breathe or isn’t vented on both sides, as that can actually trap moisture and odors.

If your moving company needs a new supplier of bulk mattress bags, check out Edco Source, The Easy Way to Buy Bags, via the previous link.

They sell a wide range of heavy-duty low-density polyethylene bulk mattress bags with vent holes in a variety of sizes, which are perfect for mattresses and box springs.

To learn more about their high-quality plastic mattress bags for twin, full, queen, and king sizes, visit their website via the above link.

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