Orbi mesh system consists of 2 or more units. The first unit is called a router whereas others are known as satellites. The user is advised to connect the router to the modem through an Ethernet cable whereas the satellite shares a wireless connection with the router. It means devices need to be connected well if you want the mesh WiFi system to function well. But, there are times when the Orbi router doesn’t sync with the satellite. On the off chance, that you’ve also bumped into the same issue, we can help you out. This post consists of certain hacks that you can follow to establish a successful sync between your WiFi router and satellite. Read on.
Before you proceed to troubleshoot the issue, it is recommended that you perform Netgear Orbi firmware update by accessing the orbilogin address on an upgraded web browser. You can find the instructions for the same in the user manual of your Orbi mesh system model. But, remember that following the correct instructions won’t bear any positive results if you do not upload the correct firmware file on the Orbi. Thus, be very sure that the firmware file belongs to the Orbi mesh WiFi system model you own.
Fixed: Orbi Router Not Syncing with Satellite
- Sync Your Devices Again
There are chances that you were unaware of the correct steps for syncing your devices. Due to this, you ended up with no sync between them. Therefore, you should sync your devices again. But, this time, be sure to use the correct steps.
First of all, you are required to ensure a decent gap between the router and satellite and then press the Sync button present on both devices very carefully. Very soon, a sync will be established between both devices. Refer to the next technique if you are facing issues even after following the correct process.
- Bring Your Devices a Little Closer
Another reason why you are facing syncing issues between your networking devices is the distance separating them. Perhaps, it is too much. Yes, we agree that Orbi devices do not need to see each other to get synced or propagate WiFi signals. But, they need to be present in each other’s range at least.
So, you should unplug your WiFi satellite and plug it into a room where the WiFi signal strength of the router is optimal. This way they both will be able to communicate better and chances are that they will get synced properly. You can check the success of the same by accessing the router login portal.
- Change the Location
Maybe your Orbi router or satellite is not placed at an optimal location. By optimal location, we mean an area that is free from dust, dirt, and excessive heat. Therefore, if your WiFi devices are not placed in such an area, you are required to relocate them. Make sure that your WiFi router or satellite is placed in a well-ventilated room and it does not face direct sunlight.
Apart from fulfilling the aforementioned parameters, the chosen location must be free from devices emitting electromagnetic frequencies. To be certain, make sure that you do not place your Orbi router near televisions, refrigerators, microwave ovens, Bluetooth speakers, etc. Furthermore, avoid keeping your Orbi WiFi router or satellite near objects that contain a large amount of water. Let us say, aquariums, geysers, and water utensils. Placement of the Orbi device near a thick concrete wall or in a corner is also not suggested.
Summing Up
That’s all you can do if your Orbi router is not syncing with the satellite. We hope that after following the tactics given above, you will be able to fix the syncing problem. Just in case you are still failing to sync your devices, there is a possibility that your router has fallen victim to a serious issue. To fix this, consider resetting it and setting it up again. To set up the device, you are supposed to use the default Orbi login details. The reason being, all the customized details would have been deleted.
