It can be intimidating to navigate the world of Cloud API service providers and WhatsApp Business API. There are many options available in the digital world, so you’re not the only one thinking about leaving AiSensy or just looking into other options. The need for these services is increasing dramatically, especially for companies in Latin America and India. We’ve put together a collection of the Best aisensy alternative for 2024 to help you narrow down your options.
Before going through our top AiSensy alternatives, let’s first clarify what AiSensy is!
What is AiSensy?
AiSensy is a no-code WhatsApp marketing tools that assists companies in connecting with clients on the Meta platform by leveraging the official WhatsApp Business API. It provides a low-cost, simple-to-use solution for you to start your WhatsApp marketing journey. You can begin using Aisensy to deliver messages to your WhatsApp audience after WhatsApp authorization.
Drawbacks of AiSensy
- Caters to all, therefore less D2C focussed.
- Restricted chatbot functionality.
- Unexpected fees.
- Not fully integrated with Shopify.
- No revenue attribution.
Best AiSensy Alternatives
Now that you understand what AiSensy offers, let’s explore some additional options for your WhatsApp Business API solution partner.
- WebMaxyWhatsApp Commerce
WebMaxy WhatsApp Commerce is an Omnichannel support, and a WhatsApp Marketing Platform designed specifically for both SMBs and Large Corporations, empowering them to provide innovative customer support. As the most popular AiSensy and Wati alternatives, the platform offers SMB-friendly simplicity with Enterprise-grade scale and security. Because of its conversation-first design, you can easily handle consumer inquiries and manage your store’s assistance from a single screen.
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Features of WebMaxy WhatApp Commerce
WebMaxy WhatApp Commerce is transforming the way we utilise the WhatsApp business API. It focusses on providing a state-of-the-art user experience that distinguishes it from other conventional alternatives.
The following list of characteristics highlights the features that stand out and make it the best AiSensy Alternative:
- Sophisticated Customer Segmentation
Segmenting your customer base into distinct groups can help reduce the amount of spammy messages you send and increase the return on your advertising investments. For instance, you could categorize customers as first-time visitors, seasonal shoppers, or regular buyers based on their browsing history, engagement levels, and purchase patterns. This ensures each customer receives timely, relevant, and engaging information through highly targeted communications.
- Attribution of Revenue
WebMaxy WhatsApp Commerce provides valuable metrics to guide your WhatsApp marketing efforts, eliminating the need for guesswork. By using the platform, you can gain insights to propel your organization forward, rather than just collecting data. The Return on Ad Spend (ROAS) feature allows you to see precisely how your advertising investments are converting into sales, ensuring your marketing budgets is an investment, not just an expense.
- Filtering Out Dead Audiences
By focusing your broadcasts on an engaged audience who are more likely to take action, you can improve your return on ad spending. Even before sending, you can use this feature to filter out duplicate accounts or unresponsive users. This also helps keep your account healthy by following WhatsApp’s rules against spamming others. By taking charge, you can ensure your communications are effective, targeted, and aligned with platform guidelines.
- Initial Payment for COD
WebMaxy WhatsApp Commerce enables brands to share an initial payment link to convert their COD purchases to prepaid orders, as brands with high Average Order Value (AOV) demand their customers to pay a portion payment amount beforehand before sending the Cash on Delivery (COD) products. This helps brands cut down on RTO, NDR rates, and false orders, all of which can end up costing them a lot of money over time.
- Chatbot Developer
WebMaxy WhatsApp Commerce offers pre-configured chatbots for nearly all eCommerce sectors, making it accessible to anybody seeking a simple solution to create an engaging online purchasing experience for their clients. With this ability, you can increase revenue and offer prompt, round-the-clock client service. Additionally, you don’t need to meet with the account manager to create a custom bot from scratch.
An AiSensy chatbot, for instance, would respond to a customer’s request to cancel an order on WhatsApp with something as simple as “Thank you for your inquiry. We’ll reply to you right away.” However, you can create a whole pipeline using WebMaxy WhatsApp Commerce based on various use cases. In this instance, WebMaxy’s intelligent WhatsApp chatbot will inquire about the problem and its cause in addition to perhaps providing a discount if the cost is the problem. It is exclusively possible to customise this much with WebMaxy WhatsApp Commerce.
- Templates for WhatsApp
Most direct-to-consumer (D2C) firms without a specialized marketing team require assistance in formatting their WhatsApp campaign messages, or templates. WebMaxy WhatsApp Commerce provides a vast collection of pre-approved, customisable WhatsApp templates that cover every possible client touchpoint and range from festive greetings to introductory messages. Compared to AiSensy, where each template must be manually created, this functionality saves time and work.
- Bidirectional Campaigns
Unlike SMS, which only allows you to send messages and receive a response from the recipient, WhatsApp allows two-way communication, especially in developing nations like India. It’s a forum for conversations, and two-way campaigns help make that happen. For instance, a client may have a question and visit WhatsApp from the product page on your website. With the intelligent chatbot builder offered by WebMaxy WhatsApp Commerce, you can create a process that responds to their inquiries. If the matter is complicated, the lead’s chat is forwarded to an agent who has the background to understand what the lead is seeking for. Conversely, AiSensy provides a simple chatbot, making it unsuitable for brands seeking intricate processes.
Other Features:
| Features | Explanation |
| Click to WhatsApp Ads | Use WebMaxy’s CTWA advertisements on Facebook, Instagram and other social media platforms, to increase the number of clients you acquire via WhatsApp. Instead of using a traditional website link as the call-to-action, these ads apply a “WhatsApp” button to connect your social media channels. |
| WhatsApp Marketing | Send customers mass promotional messages on deals, discounts, order notifications, etc. with WebMaxy’s WhatsApp Alert campaigns to actively market your items on WhatsApp. |
| WhatsApp Commerce | Create your own WhatsApp store and send your consumers multi-product catalogue messages straight to their WhatsApp chats to improve everyday orders. |
| CRM for WhatsApp | With the help of WebMaxy’s exclusive Shared Team Inbox, you can quickly address any questions from customers and offer solutions using templates, rich media, quick replies, and more. |
| WhatsApp Automation | Utilise pre-approved WhatsApp message templates, personalised auto-replies, interactive list messages, and additional features to facilitate business growth on WhatsApp and offer round-the-clock assistance. |
| Integrations with WhatsApp | To utilise WebMaxy WhatsApp Commerce as a full-stack WhatsApp business solution, enable smooth connection with Shopify, Woocommerce, and other well-known e-stores, CRMs, payment gateways, and business tools like Zoho, Google Sheets, Razorpay, PayU, Return Prime, etc. |
Benefits of WebMaxy WhatsApp Commerce
- Reclaiming abandoned carts using automated messages, alerts for when restocks become available, and more.
- Directly sending clients product catalogs over WhatsApp to ensure a flawless purchasing experience.
- Use the multi-agent shared team inbox to monitor, handle, and respond to consumers more quickly.
- Get started by requesting a free Green Tick verified WhatsApp account to increase the legitimacy of your business when interacting with clients on the messaging service.
- Verifying orders for Cash on Delivery with just one click.
- Using WhatsApp to provide orders, delivery updates, and timely payment reminders.
- Use rich media files and pre-approved WhatsApp business templates to respond more quickly.
Pricing:
WebMaxy provides each company with personalised pricing based on the set features. To find out their pricing, get in touch with their customer service representatives.
- Gallabox
Gallabox is an additional AiSensy substitute that facilitates organizations in leveraging WhatsApp to enhance lead creation and sales figures. With their services, you can have a team inbox so that several employees can join in on client chats and set up chatbots to answer questions.
Pros:
- Shared inboxes to facilitate teamwork.
- Efficient chatbots that are automated.
- For a unified customer perspective, CRM integration is possible.
Cons:
- For novice users, the setup procedure may be complicated.
- To truly understand client interactions, a deeper dig into metrics would be beneficial for the chat analytics, which are now somewhat rudimentary.
- The inability of your company to directly display its products in the chat is caused by the absence of the product catalogue capability.
- Interakt
Among the approved WhatsApp Business solution providers, Interakt is one of the more affordable solutions and is designed for small and medium-sized businesses.
Pros:
- Reasonable prices.
- WhatsApp messages sent automatically for efficiency.
- Inboxes for teams for cooperative customer service.
Cons:
- The chatbot on WhatsApp is not present. A significant negative considering the majority of WhatsApp API platforms, such as WebMaxy WhatsApp Commerce, offer integration for WhatsApp Chatbots.
- User segregation and initial setup can be difficult.
- Customers have complained about the weak response time from customer service.
- Superlemon
SuperLemon is a Shopify plugin that makes it easier to provide prompt and simple WhatsApp customer care. It increases sales through referrals and offers updates on orders and deliveries in addition to automated and manual reminders for cart recovery.
Pros:
- D2C-oriented.
- Easy configuration for a rapid start.
- Essential qualities fit for operations on a small scale.
Cons:
- Restricted advanced features for expanding companies.
- Less emphasis on engaging customers in a personalized way.
- Customers’ negative Shopify reviews.
- Wati
Wati serves as a WhatsApp Business API solution provider that makes it easier for businesses to communicate with customers and conduct marketing and sales campaigns on WhatsApp. It is intended to assist companies in efficiently managing client interactions and automating dialogues.
Pros:
- Wide functionality suitable for many kinds of businesses.
- Chatbots’ capacity for automation.
- Interface that is easy to use for handling customer conversations.
Cons:
- Little customization available for D2C brands.
- The only ways to get support are via email and chatbots.
- Cost may be a deterrent for small companies that want sophisticated features.
Conclusion
Therefore, WebMaxy WhatsApp Commerce stands out as a platform of choice for D2C brands searching for WhatsApp marketing due to its comprehensive understanding of D2C business demands, individualized service, and affordable pricing. Because of its excellent Shopify integration and intuitive design, it’s a great option for companies wishing to increase client interaction and boost sales using WhatsApp.
Although options such as Gallabox, Ai Sensy, Interakt, and Superlemon have advantages, WebMaxy WhatsApp Commerce skillfully handles their drawbacks. WebMaxy WhatsApp Commerce is the go-to option for companies wishing to leverage the power of WhatsApp marketing because it provides the most complete and customized solution available for D2C brands seeking for high levels of personalization and direct client connection.
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Best AiSensy Alternatives FAQs
What is the difference between WebMaxy WhatsApp Commerce and Aisensy App?
While AiSensy is a fantastic tool for WhatsApp marketing, WebMaxy WhatsApp Commerce makes it easy to get over some of its limitations.
– Some of the drawbacks of AiSensy are mentioned below:
– Caters to all, therefore less D2C focussed.
– Restricted chatbot functionality.
– Unexpected fees.
– Not fully integrated with Shopify.
– No revenue attribution.
Is there a better alternative to WhatsApp?
Yes. There are various Sowaticial Media Platforms available as WhatsApp Alternatives, such as Facebook, Instagram, LinkedIn. However, WhatsApp is considered to be the best platform to reach a large number of customers and has a better chance of converting store visitors into loyal customers.
Moreover, WebMaxy is an Omni-channel Helpdesk and a WhatsApp Marketing Platform designed to cater to your audience across all major social media platforms. So, if you are planning to target customers on platforms other than WhatsApp, WebMaxy is your go-to partner to successfully run your marketing efforts
Which is best, WhatsApp Commerce or Aisensy?
With its customer centric approach & highly advanced features available at low cost, WebMaxy WhatsApp Commerce is considered to be the best WhatsApp Marketing Platform for businesses in every sector.
