Performing a firmware update is an essential step to be taken by an Arlo user no matter whether he has installed a Q Plus camera or has gone through the Arlo Baby camera setup process. Users can install the latest firmware version on their security camera using the mobile application or through the web login URL. However, many stances have been noticed where multiple users have complained about their Arlo Camera not working or getting bricked after a firmware update. Are you also finding yourself in the same situation post-firmware update?
You must know that when the firmware of an Arlo device gets installed or the process is in progress, the camera powers down for a few moments and then starts again. Perhaps, you are considering this time frame as a problem. Therefore, you are suggested to wait for 3-5 minutes and let your security camera power up. In case it still does not get powered up, you are suggested to opt for the hacks highlighted in the upcoming section. But, learning about the reasons causing the problem will help you understand it better. Thus, get to know about them first.
Why is Arlo Camera Not Working Post Firmware Update?
There can be numerous reasons forcing your Arlo security camera to not work followed by a fresh firmware update. The first one is the firmware version that you’ve uploaded to your security camera. Perhaps, you uploaded a file that does not even belong to your security device. Keep in mind that doing so can stop you from accessing Arlo camera services and features forever. Therefore, you must do something about it.
Another reason why your security camera has refused to work after a firmware update is the loss of power (in the case of a wireless security camera only). For your information, the firmware update process is a delicate one and requires a lot of energy to get completed. There is a possibility that your camera was already running out of battery before the firmware update process and now it has completely shut down after the completion of firmware installation.
So, these were the topmost reasons due to which an Arlo security camera can deny working after the firmware update. We are assuming that you are completely aware of them. It means you are all set to troubleshoot the problem. The next section covers the entire troubleshooting process. Prior to that, we would like to inform you that implementing a few tips can require you to make use of the Arlo camera login page. Thus, be ready to access the same in the need of an hour.
Solved: Arlo Camera Not Working After Firmware Update
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Update the Firmware Again
As mentioned earlier the camera might be denying to work properly because of a wrong firmware version, you are suggested to carry out the process again. Just make sure that you upload the correct firmware file this time. This is only possible if you choose to download the firmware file via the official Arlo website. Just in case, your wireless security camera is completely non-functional, you are suggested to reset your security camera to the default factory mode. For that, press and hold the Sync button. After that, you can install your camera through the Arlo app and update the firmware again.
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Charge the Camera Battery
The second reason behind the issue was the low battery percentage of your security camera. Thus, you are required to charge the battery. Simply, unmount your wireless security camera and remove its battery from the battery compartment. Charge the battery after connecting it to the power adapter. Once done, you can insert the battery once again. But, before that, consider cleaning the battery compartment of the camera so that you won’t face such problems again in the future.
Sum Up
That’s all about what to do if your Arlo camera is not working after a firmware update. We are really hopeful that you will be able to get your security camera up and running after taking the aid of the troubleshooting tips highlighted above. Thanks for reading the post!