IMARC Group, a leading market research company, has recently releases report titled “Field Force Automation Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2024-2032.” offers a detailed analysis of the market drivers, segmentation, growth opportunities, trends and competitive landscape to understand the current and future market scenarios.
Report Highlights
How Big is the Field Force Automation Market?
The global field force automation market size reached US$ 2.6 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 10.0 Billion by 2032, exhibiting a growth rate (CAGR) of 15.89% during 2024-2032.
What are Field Force Automation?
Field Force Automation (FFA) is a technology-driven solution designed to streamline and optimize the management of a mobile workforce, especially in industries that rely heavily on field operations, such as sales, service, and logistics. Its primary goal is to enhance efficiency, productivity, and real-time decision-making while reducing manual and administrative tasks. Characteristics of Field Force Automation include real-time data access and communication, allowing field workers to access crucial information on the go. It provides location tracking and route optimization, ensuring that field personnel reach their destinations efficiently.
FFA solutions often incorporate data collection tools, enabling field workers to capture and transmit data seamlessly. Additionally, they facilitate task scheduling and assignment, ensuring that the right worker with the appropriate skills is dispatched for each job. Key features of Field Force Automation encompass mobile applications for smartphones and tablets, cloud-based data storage, reporting and analytics capabilities, and integration with other business systems like Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) software.
What are the growth prospects and trends in the field force automation industry?
The increasing demand for efficient field operations and real-time data management is a primary driver of growth in the Field Force Automation market. Enhanced productivity, facilitated by streamlined workflow and reduced operational costs, is significantly boosting the adoption of field force automation solutions. The shift towards mobile workforce management, supported by the proliferation of smartphones and mobile applications, is further propelling market growth. Innovations in mobile technology, including the development of robust and user-friendly field service management apps, are crucial in driving market expansion.
Moreover, initiatives by businesses to improve customer service and the growing need for compliance and reporting are also contributing to the market growth. The collaboration between technology providers and businesses is leading to the development of customized, scalable field force automation solutions that meet the unique requirements of diverse industries, thereby driving the global market.
Who are the key players operating in the industry?
The report covers the major market players including:
- Accruent LLC (Fortive Corporation)
- BT Group plc
- Channelplay Limited
- Fieldez Technologies Pvt. Ltd.
- Folio3 Software Inc.
- Infosys Limited
- Kloudq Technologies Limited
- Leadsquared
- ServiceMax
- VisitBasis Tech LLC
What is included in market segmentation?
The report has segmented the market into the following categories:
Component Insights:
- Solution
- Service
Deployment Mode Insights:
- Cloud-based
- On-premises
Organization Size Insights:
- Large Enterprises
- Small and Medium-sized Enterprises
Industry Verticals Insights:
- IT and Telecom
- Healthcare and Life Sciences
- Manufacturing
- Transportation and Logistics
- Construction and Real Estate
- Energy and Utilities
- Others
Breakup by Region:
- North America
- Asia-Pacific
- Europe
- Latin America
- Middle East and Africa
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