Business Process Outsourcing Market size was valued at USD 181.79 Billion in 2022 and the total Business Process Outsourcing revenue is expected to grow at a CAGR of 7.09% from 2023 to 2029, reaching nearly USD 293.64 Billion.
Business Process Outsourcing Market Overview
The Business Process Outsourcing Market Report covers all the major aspects including pricing analysis, strategies, micro and macro market trends and scenarios, and short-term market circumstances, as well as an in-depth look at the main rivals. The regional insights in the report help to get the knowledge of the Business Process Outsourcing market potential in each country.
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Business Process Outsourcing Market Report Scope and Research Methodology
The qualitative and quantitative data provided in the report helps to understand the Business Process Outsourcing market segments, regions that are expected to grow at a faster pace, factors affecting the market, and key opportunities. The report also provides a competitive landscape of the global Business Process Outsourcing market, allowing you to understand the competition at both domestic and global levels. The Business Process Outsourcing market players included in the report are reviewed based on key factors such as company size, market share, market growth, revenue, production, and profitability. Porter’s and PESTLE analyses were used to identify the macroeconomic and microeconomic factors that influence Business Process Outsourcing market growth.
The Business Process Outsourcing market report provides in-depth insights into the latest trends, dynamics, regional perspectives, and competitive scenarios, as well as a list of key players. The Business Process Outsourcing market research identifies the most important trends that are expected to impact the industry during the forecast period. This information is used to determine the competitive landscape of key players and factors affecting the Business Process Outsourcing market.
Business Process Outsourcing Market Dynamics:
The Business Process Outsourcing market is expected to be aided by rapid growth in investments in smart city projects in many countries globally. Smart city technologies use information and communication technologies to efficiently manage and operate urban services including transportation systems, water supply, and law and order. Smart cities use a system that uses internet capabilities for the transfer of data over a network without human interaction and minimal human-to-computer interaction. As smart cities use a host of software for efficient functioning, the demand for service is expected to increase. In 2022, more than 5000 smart city projects were under progress in India which were worth about USD 26.3 bn.
Business Process Outsourcing Market Regional Insights
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Business Process Outsourcing Market Segmentation
by Service
• Voice Processing
• Telemarketing Services
• Customer Care Services
by Outsourcing Type
• Offsource
• Nearshore
• Onshore
by Application
• Sales & Marketing
• Procurement & Supply Chain
• Facilities & Administrations
• Customer Care
• Training
by Organization Size
• Large Enterprises
• SMEs
by Ownership
• Captive
• Third-Party
by End User
• BFSI
• IT & Telecom
• Healthcare
• Manufacturing
• Retail & E-Commerce
• Government & Defense
• Transportation & Logistics
• Travel & Hospitality
• Education
• Energy & Utilities
• Others
Business Process Outsourcing Market Key Players
• ADP, LLC. (New Jersey)
• Conduent Inc., (New Jersey)
• Accenture PLC. (Ireland)
• WNS Global Services Ltd. (India)
• Capgemini (France)
• Infosys BPM Limited (India)
• IBM Corporation (New York)
• Tata Consultancy Services Limited (TCS) (India)
• TTEC Holdings, Inc., (Colorado)
• Conneqt Business Solution Limited (India)
• HCL Technologies (India)
• Wipro Ltd. (India)
• Amdocs (Missouri)
• NCR Corporation (Georgia)
• Sodexo (France)
• Genpact (India)
• Concentrix (California)
• Teleperformance (France)
• Plaxonic Technologies (India)
• EXL Service (New York)
• Skyes (Florida)
• OctopusTech Solutions (India)
• Aegis Limited (India)
• CBRE Group, Inc. (Texas)
• Anderson Group BPO Inc. (Philippines)
• Automatic Infotech (India)
• Avaloq (Switzerland)
• Nihon (Japan)
• Nomura Research Institute, Ltd. (Japan)
• NTT Data (India)
• ValueNotes Strategic Intelligence Pvt. Ltd. (India)
• Oracle (Texas)
• TriNet Group, Inc. (California)
Key questions answered in the Business Process Outsourcing Market are:
- What is the expected Business Process Outsourcing market size by the end of the forecast period?
- What are the global trends in the Business Process Outsourcing Market?
- What are the upcoming industry applications and trends for the Business Process Outsourcing Market?
- What are the factors contributing to the final price of Business Process Outsourcing ?
- What are the recent industry trends that can be implemented to generate additional revenue streams for Business Process Outsourcing Market?
- How is the intervention from regulatory authority is shaping the Business Process Outsourcing Market?
- What growth strategies are the players considering to increase their presence in Business Process Outsourcing Market?
- Who are the leading companies and what are their portfolios in Business Process Outsourcing Market?
- What are the major challenges that the Business Process Outsourcing Market could face in the future?
- Who held the largest market share in Business Process Outsourcing Market?
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Key Offerings:
- A detailed Market Overview
- Market Share, Size & Forecast by Revenue | 2023−2029
- Market Dynamics – Growth Drivers, Restraints, Investment Opportunities, and Key Trends
- Market Segmentation – A detailed analysis by segments and sub-segments
- Regional Insights
- Competitive Landscape – Top Key Vendors and Other Prominent Vendors
- Industry Recommendations
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