Most clients’ initial point of contact with your business is an Interactive Voice Response (IVR). Customers may form positive or negative opinions about it as […]
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Author: smitapatel
The Importance Of Automatic Outbound Calling For Small Businesses
Small businesses must communicate clearly to grow and win in today’s market. SMBs can use automated outbound calls as a powerful tool. This technology makes […]
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The Role of Virtual Phone Numbers in Remote Work Environments
Each person on the team is given a fake phone number that they can use on other devices. A team can also work together to […]
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7 Applications of Data Science in Fintech
Those days are no longer when an account statement from a bank could explain the tale of your financial life. The increasing volume of data […]
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How can A Business Reduce Customer Call Wait Time with IVR?
Customer service is constantly changing; thus, efficiency and reactivity are key. Customers expect fast service when they call a business; delays can be frustrating. Companies […]
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