A Comprehensive Guide to Fix Chrome Scrolling Not Working Issue

Google Chrome is one of the most popular web browsers, known for its speed, simplicity, and versatility. However, users may encounter occasional issues, and one common frustration is when the Chrome scrolling function stops working. This problem can manifest in various ways, such as the scroll wheel not responding or erratic scrolling behavior. In this comprehensive guide, we will explore the potential causes of this issue and provide effective solutions to get your Chrome scrolling smoothly again.

Understanding the Chrome Scroll Wheel Stops Working Issue

Possible Causes

Several factors can contribute to the Chrome scrolling not working problem. It’s crucial to understand these potential causes before implementing solutions:

• Browser Extensions: Conflicting or outdated extensions may interfere with Chrome’s functionality, including scrolling.
• Corrupted Cache: Accumulated cache and cookies might lead to unexpected browser behavior, affecting scrolling performance.
• Outdated Browser Version: Using an outdated version of Chrome may result in compatibility issues and performance issues, including problems with scrolling.
• Hardware Issues: Problems with your mouse or touchpad can also impact scrolling. It’s essential to rule out hardware-related issues.

Step-by-Step Solutions to Fix Chrome Scrolling Not Working

Update Google Chrome

Ensuring that you are using the latest version of Chrome is a fundamental step in resolving scrolling issues. Follow these steps:

1. Open Chrome and click on the three vertical dots in the top-right corner.
2. Navigate to “Help” and select “About Google Chrome.”
3. Chrome will automatically check for updates and install them if available.

Check for Conflicting Extensions

Extensions can be a common culprit in scrolling problems. Follow these steps to identify and disable problematic extensions:

1. Type “chrome://extensions/” in the address bar and press Enter.
2. Disable all extensions by toggling the switch off.
3. Enable each extension one by one, testing the scrolling function after enabling each to identify the problematic one.

Clear Browser Cache and Cookies

Built-up cache and cookies can affect Chrome’s performance. Clearing them might resolve the scrolling issue:

1. Press “Ctrl + Shift + Delete” to open the Clear Browsing Data menu.
2. Select “Browsing history,” “Cookies and other site data,” and “Cached images and files.”
3. Click on “Clear data” to delete the selected items.

Disable Hardware Acceleration

Hardware acceleration can sometimes lead to conflicts. Disabling it might help:

1. Go to “Settings” in Chrome.
2. Scroll down and click on “Advanced.”
3. Under the “System” section, toggle off “Use hardware acceleration when available.”

Check Mouse and Touchpad Settings

Ensure that your mouse or touchpad settings are configured correctly:

1. Open the “Control Panel” on your computer.
2. Navigate to “Hardware and Sound” and then “Mouse” or “Touchpad.”
3. Adjust the scrolling settings to your preference.

Reset Chrome Settings

If all else fails, resetting Chrome to its default settings can resolve various issues:

1. Open Chrome and go to “Settings.”
2. Scroll down and click on “Advanced.”
3. Under the “Reset and clean up” section, click on “Restore settings to their original defaults.”

Also Read –  How Fix HTTPS Not Secure Website in Chrome

Conclusion

By following these comprehensive steps, you should be able to troubleshoot and resolve the Chrome scrolling not working issue effectively. Whether it’s updating your browser, managing extensions, or adjusting hardware settings, these solutions cover a range of potential causes. Remember to restart Chrome after implementing changes to see if the issue has been resolved. If problems persist, consider seeking help from the Chrome community or Google Support for further assistance.