Introduction
If you’ve decided that you no longer need CCleaner’s services, you might want to cancel your subscription. This article will guide you through the process of canceling your CCleaner subscription, whether you purchased it directly from the company or through Google Play.
Cancellation Policy
Before we dive into the cancellation process, it’s important to understand ccleaner cancel subscription and refund policy. CCleaner offers a 30-day money-back guarantee on subscriptions purchased directly from them or through Google Play. If you request a refund within 30 days of the purchase, CCleaner will terminate your subscription and refund 100% of the price you paid for the then-current subscription term.
Cancellation Process If you purchased the subscription directly from CCleaner, you can cancel it by following these steps:
- Find the confirmation email or invoice that CCleaner sent you in connection with your purchase. This email will tell you which Avast company you will need to contact (which may not be the brand name on the Solution).
- Click on the link below and follow the instructions on the linked page:
- Products Purchased from Us and Subscriptions You Terminate for Notified Amendments to the EULA: https://www.ccleaner.com/legal/cancellation-refund-policy
If you purchased the subscription through Google Play, you can cancel it by following these steps:
- Provide the email address you used in Google Play to purchase the subscription and the transaction ID.
- Find the transaction ID by:
a. Finding the email sent to your Google Play account to confirm your purchase.
b. Logging into the Google Payments portal at http://payments.google.com with the Google Play account you used for the purchase.
3. Once you have both the Google Play account email address and the Transaction ID, click here to request a refund from CCleaner: https://www.ccleaner.com/legal/cancellation-refund-policy
Restrictions and Limitations
There are some restrictions and limitations to keep in mind when canceling your CCleaner subscription. For example, if you purchased the subscription from a physical store, iTunes, or any other reseller, you will need to contact the reseller regarding its cancellation and refund policy. CCleaner does not grant refunds on those purchases
Conclusion
Canceling your CCleaner subscription is a straightforward process, whether you purchased it directly from the company or through Google Play. By following the steps outlined in this article, you can cancel your subscription and request a refund if you’re within the 30-day money-back guarantee period. Remember to keep in mind the restrictions and limitations when canceling your subscription.
If you’re having trouble canceling your subscription or if you have any questions, CCleaner support team is available to help.
