Are you exasperated due to recurring dead-stops while trying to update QuickBooks Desktop? These technical issues may be due to some network-related issue or due to technical issue propping in the form of various error codes. This current blog shall elaborate on Error Code 15271.
Notably, Error 15271 belongs to the 15xxx family of error codes that show up while installing the updates for QuickBooks Desktop. This article shall be unravelling all the facts and various troubleshooting approaches to troubleshoot the QuickBooks Error 15271 in one go.
What is the QuickBooks Update Error 15271?
Accounting to the sources, the QuickBooks Error 15271 is an update error that can occur when the user tries to update the software or payroll service to latest version. You may see the error message “The payroll update did not complete successfully. A file cannot be validated.” on your desktop screen, when the error occurred:
Why does QuickBooks Error 15271 Show up during Installing Updates?
Here are some of the reasons that cause QuickBooks desktop update error 15271 –
- The QuickBooks desktop application is kind of outdated.
- A discontinued version of QB desktop can cause such error.
- Windows security applications are interrupting the background process of the QuickBooks desktop.
- Outdated payroll tax tables may cause such error.
- Misconfigured User Account Control settings might instigate Error 15271.
- Incorrectly configured Windows user account control (UAC) settings to prevent QuickBooks from installing new updates.
How to get rid of QuickBooks error code 15271?
Users should go through this section carefully to fix the update error 15271 in QuickBooks. Each of the methods if equally important and based on the source of this error, any of these methods can help in troubleshooting the technical snag.
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Solution 1 – Install payroll updates in Windows safe mode.
- First, click the start button and select restart from the shutdown menu.
- Press the F8 key on the keyboard to bring the “Advanced boot option” screen.
- Select safe mode and press enter from the navigation keys on the keyboard.
- Install payroll updates once again after the window reboots in safe mode.
- Follow the troubleshooting steps if you still get the error message 15271.
- If you can install the payroll updates in safe mode, other applications on your computer interrupt the installation.
Solution 2 – Turn off UAC (User Account Control) on Windows
The steps for disabling the UAC are given as under:
- Open the Control Panel from the Start
- Choose User Accounts.
- Click on “change user account control settings” from the search results.
- Drag the slider to “Never notify” and click “OK” to save settings.
- Restart your computer.
- Now, try to install the payroll updates.
Solution 3 – Modify the system registry
You need to use a registry repair tool that will fix the damaged QuickBooks application entries. For that, you need to follow the steps given below –
- Open the start menu and write CMD in the search bar, but do not press enter.
- Hold the CTRL and Shift keys together, and then hit Enter.
- Select yes once the permission dialog box appears.
- Type Regedit and press enter once a black window with a blinking cursor appears.
- Choose “Failure 15271”
- Now click the “Export” option under the main File menu.
- Also, choose the folder where you want to take a backup and click “Save.”
- You also need to consider branch code from the export range.
- To remove them, you must take a complete scan with a malware expulsion system.
- End the process by removing all undesirable and junk records with temp files and folders from the system.
- Lastly, open your QuickBooks and try to update it again to check if error 15271 got rectified.
Solution 4 – Erase junk from the system
You should delete all junk files and folders from the system to keep it fresh and error-free. You might have to perform malware scans, clear junk files, and update system drivers.
Solution 5 – Clean install QuickBooks in selective startup mode
- Press Windows + R Keys together to open the Run box.
- Type Msconfig >> Ok
- Then, in the general tab of the main menu
- The system configuration window opens.
- Go for load system services and select “Hide all Microsoft services.”
- Also, hit the “Disable all” option and uncheck the “Hide all Microsoft services” checkbox.
- Now click on Apply and hit on Ok tab to close the window.
Conclusion
Once you use any of the above solutions, it is obvious that the QuickBooks error message 15271 problems will be solved. However, if you are still facing the problem and need some technical help, then you can reach out to us at 1-800-615-2347. Simply call us, and our QuickBooks payroll error support team will reach back with complete support.